We want you to be happy with the products you purchase from BPF but If you do change your mind about your order please return it to us, in a boxed, saleable condition within 10 days of receipt. Once returned our returns & quality team will inspect and asses the order and, providing everything is ok with it action your refund with the accounts department .
If we’ve ordered in a part on your behalf in good faith, which would be signified on the site as a ‘special order item’, then in this instance it’s deemed a made to order part and as such we cannot accept these items back unfortunately. For more information please see the FAQs above and to read our full returns policy click the button below.
Returns Policy (PDF)
If you need to return any electrical items to us (including our pop up sockets and motorised revolving power units) you need fill out a Pre-authorisation return form so we can arrange to have a pre-paid UPS label sent to you so you can arrange collection. Please click the button below to see the full details & access the form. Have your order confirmation number ready as this will help speed up the process.
This prepaid return service is only available on electrical products being returned within 7 days of receipt of the product - Unless retuning for faults covered by the 12 month manufacturer’s warranty. If your unit was received over 7 days ago please follow the standard returns procedure listed above.
Pop Up Socket / VT3 Return Form
450x100 x 13mm Std Close Plate
40x20mm Oval M8 Insert 1.5mm, Peg
KUBA Square Profile Snake, 1250mm High
Pop Up Socket 3 Gang / 2 USB & LED, Bright Chrome
1200w x 1600d Bench Desk Frame for 2
Automatic Pop Up In Desk Power Outlet
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